Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. This course will help call centre agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energising and informative workshop.
UK Level 2 to 7 Education, Diplomas, Certificates, Training Courses & Professional Development Programs
On-demand and Online !
Mobile #: +92.300.8167111
New World Uni brings learning opportunities to students, professionals and corporates – online, onsite and on-campus. Our online instructor-led classes and learning portal facilitate individuals and communities, worldwide. You receive branded certificate in PDF format for downloading and Printed Certificate is posted to you with free shipping.
At New World Uni Education, Training and Consultancy Organization, we’re developing minds and networking between professionals worldwide by offering:
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